Technol IT gives you exactly the IT Services you need today, and adapts to your changing business tomorrow.
Whether you have a traditional IT infrastructure, are completely cloud-based, or somewhere in-between, Technol IT is flexible and always right for you.
Reach out anytime and our experts will help.
Whether you’re a business owner or an IT professional we have Managed Services to fit your needs.
Experienced remote support engineers get your users back to work quickly 24/7/365.
Experienced technicans at your office to resolve issues wherever you need it.
24/7/365 Remote monitoring, preventative maintenance and expert technical support.
Support for your offices wired and wireless networks, internet and firewalls.
Management & administration of key Cloud applications such as Microsoft 365.
Professional IT Leadership, IT planning, and technology consulting.
Delivering World-class IT requires industry-leading capabilities. See how we deliver comprehensive Managed IT Services and outperform the competition.
The helpdesk provides 24/7/365 support for your users and is available both as part of a Managed Service package and as a stand-alone service.
The on-site support team leverages our centralized Dispatch to deliver technical expertise at your office using Technol IT’s own staff, and our network of trusted subcontractors across Canada, the US, and worldwide.
The Service Center maintains hardware over it’s lifecycle ensuring your computer systems are configured correctly, repaired when broken, and safely recycled at end-of-life.
The IT Leadership team works to ensure your IT is running smoothly, helps you discover/plan for new technology, and provides administrative support with budgeting, Microsoft license audits, etc.
The Procurement team works to source, quote and order the IT products and services your business needs.
The Project team is responsible for deploying new technology and major changes to your IT systems.
The Network Operations Center is staffed with skilled, certified tier 1-3 server and network technical experts 24/7/365, and provides the backbone for our various server and network management services.
The Security Operations Center is staffed with highly trained Cyber Security Analysts 24/7/365, and continually updated with the latest threat intelligence. The Security Operations Center (SOC) is core to our Managed Detection & Response services.
Technol IT provides Managed Datacenter services for our clients in a number cities across Canada. These locations are used to deliver Managed Private Cloud, Disaster Recovery Sites, and custom solutions.
Technology that works as it should enables you to focus on growing your business, not on IT problems.
Technology can help improve how your clients interact with and do business with you.
Better technology helps you eliminate waste by reducing downtime and streamlining your operations.
Better technology leadership and flat-rate Managed IT Services makes IT costs predictable and easy to budget.
Delivering World-class IT requires industry-leading tools. See how our platform gives you a better IT experience and outperforms the competition.
Provides an up-to-date IT inventory making it easier to determine when changes need to be made – and what those changes should be.
No more “Lets make a spreadsheet of our computers so we can figure out which ones need to be replaced.”
Improves system reliability and reduces support incidents.
We are continuously investing in expanding our use of Automation. Automation solves many issues before they happen, and issues that do occur in seconds, often before anyone notices the issue. This dramatically reduces support incidents and downtime.
Detects when your IT isn’t following industry best practices.
No more “I wonder if we’re doing things right IT-wise?”
Improved response time, and faster resolution.
We resolve over 99% of support tickets remotely. Remote Support provides a faster response, reducing downtime and keeping the cost of IT down. To facilitate remote support we install our Remote Management Agent on each Windows/macOS device we support.
No more “What am I supposed to do until the tech gets here?”
Drives consistency, eliminates knowledge loss, and speeds up incident resolution.
No more “What happens if joe leaves or gets hit by a truck”
Drives standardization and best practices across your devices.
No more inconsistent configurations
Prevents unexpected downtime caused by ad-hoc changes.
No more “Why did we go down for 2 hours during payroll?”
Detects and logs configuration changes to speed up issue resolution.
No more “What happened, it was working an hour ago?”
Ensures nothing falls through the cracks and that there is a detailed account of each IT interaction.
No more “What do you mean you forgot about my email?”
Provides direct user feedback to happier IT and enables you to know your staff’s current satisfaction.
No more “I wish I knew how my staff felt about our IT provider”
Improves your staff’s productivity and helps you get the most out of your technology investment.
No more “How do I get my staff comfortable with this new software”
Provides secure, centralized storage of historic reports and data for compliance.
No more collecting emails and saving them to the server… or worse having to dig for documentation during an audit.
All components of our platform are tightly integrated and work together to provide a streamlined IT experience.
No more “Why does nothing seem to work together?”
Innovative Cyber Security is baked into our platform.
No more “I wonder what our Cyber Security risk exposure is?”
During a short call to identify the best path forward for your company, we’ll unpack your needs to better understand your ideal solution.
Together we will develop a plan to help your business smoothly transition from your current IT situation to Technol IT.
Let us take the reins - we implement your IT roadmap, manage your IT systems and support your users, while you focus on achieving your mission.